Frequently Asked Questions
We offer a variety of CCTV systems, including analog cameras, IP cameras, hybrid systems, and wireless video surveillance solutions. Our range covers everything from basic models for small spaces to advanced systems for complex security needs.
The right CCTV system depends on several factors, including the size of your property, the areas you want to monitor, the quality of footage required, and your budget. Our team can provide a personalized consultation to help you select the system that best fits your needs.
Yes, we provide installation services across a wide range of areas. Please contact us with your location to confirm availability.
Storage duration depends on the storage capacity of your system and the recording settings. We offer solutions that can store footage for weeks or months, and we can customize storage options based on your requirements.
CCTV systems require minimal maintenance, which may include cleaning camera lenses, checking connections, and ensuring the recording equipment is functioning correctly. We offer maintenance services and can provide a maintenance schedule tailored to your system.ts.
You can get a free quote from 718-USA-CCTV by calling us directly at 718-USA-CCTV, submitting a request on our website, or scheduling a free on-site estimate. We’ll review your property, discuss your needs, and provide a custom solution with no obligation.
Most installations by 718-USA-CCTV can be scheduled within 3 to 5 business days. Smaller systems may be installed the same week, while larger or more complex projects may take a bit longer. We offer flexible scheduling and fast turnaround to meet your needs.
Yes, 718-USA-CCTV offers optional professional monitoring services for alarm-integrated security systems. We also provide mobile alerts, remote access, and real-time notifications for self-monitoring. You can choose the level of monitoring that fits your needs and budget.
Yes, all 718-USA-CCTV technicians are fully trained, certified, and experienced in installing and servicing security camera systems. We ensure every technician follows industry standards, local regulations, and best practices for quality and safety.
For small businesses in New York, an IP-based camera system with 4 to 8 high-resolution cameras (1080p or 4K) is ideal. Look for features like remote access, motion detection, night vision, and continuous recording. A reliable NVR with at least 2TB of storage ensures good video retention. 718-USA-CCTV recommends systems that balance performance, affordability, and scalability—perfect for retail shops, offices, salons, and small warehouses.
Yes. In New York, security cameras must be placed in a way that respects privacy laws. You can record in public or common areas, but you cannot point cameras into private spaces such as neighbors’ windows or bathrooms. Recording audio without consent is also prohibited under wiretapping laws. For commercial or multi-tenant buildings, it’s best to follow building codes and consult with legal or property management professionals. 718-USA-CCTV ensures all installations comply with local regulations.
Yes, but only if they have a backup power source. Most cameras stop working during an outage unless supported by a UPS (uninterruptible power supply) or are battery-powered or solar-powered. 718-USA-CCTV offers backup power options to keep your system running even during blackouts.
Yes. 718-USA-CCTV provides full-service professional installation across New York City and Long Island. Our certified technicians handle everything—from camera positioning and wiring to system configuration, mobile setup, and training.
Yes. Every system we install includes remote access via a free mobile app or web browser. You can view live footage, receive motion alerts, and playback recorded video anytime, from anywhere, using your smartphone, tablet, or computer.
Yes. We use professional-grade outdoor cameras that are IP66 or IP67 rated, making them resistant to water, dust, snow, and extreme temperatures. Many of our models are housed in vandal-resistant casings to prevent damage or tampering.
Yes. Many of our surveillance systems can integrate with alarm systems, smart locks, lighting, and voice assistants like Alexa or Google Home. We also offer combined packages with smart sensors, doorbells, and intercoms.
Absolutely. Most of our systems are modular and support additional cameras or upgraded components. We install systems with future expansion in mind so you can scale up as your security needs grow.
We provide both options. Local recording is handled through DVR or NVR hard drives, while cloud storage is available for those who prefer off-site backups. Cloud plans are available monthly or annually and include secure, encrypted storage.
Most of our equipment includes a 1- to 3-year manufacturer’s warranty, depending on the brand. We also offer optional extended warranties and protection plans through 718-USA-CCTV for added peace of mind.
First, we schedule a free consultation to assess your property and security needs. Then we provide a custom quote with recommended equipment and pricing. Once approved, we schedule the installation—usually within 3 to 5 business days. Our certified technicians install the system, test everything, and set up remote access. After installation, we guide you on how to use the system and offer ongoing support.
Yes, 718-USA-CCTV provides warranties on all security systems we install. Most equipment comes with a manufacturer’s warranty ranging from 1 to 3 years. We also offer optional extended warranties and service plans for added protection and peace of mind.
No permit is needed for most home or business camera installations on private property. Just avoid recording private areas (like a neighbor’s window) and don’t record audio without consent. For large commercial projects or public spaces, permits may be required. 718-USA-CCTV can advise if special approvals are needed.
Yes, security cameras can increase property value in New York. Buyers and tenants often see surveillance systems as a valuable safety feature, especially in urban areas. For homes, it adds peace of mind. For businesses or multi-unit buildings, it enhances security and can lower insurance premiums—making the property more attractive and potentially more profitable.
For small home systems, installation usually takes 2–4 hours. Larger homes or small businesses may take about 1 day. Commercial or multi-unit buildings typically require 1–3 days depending on the layout and system complexity. 718-USA-CCTV offers fast, professional service with same-week availability.
IP cameras transmit video over a network and offer superior image quality, smart features (like face detection), and easier scalability. Analog cameras are cost-effective and compatible with traditional DVR systems but offer lower resolution and limited features. We can help you choose the right technology based on your budget and security goals.
Yes. Our systems support continuous 24/7 recording, motion-based recording, or a combination of both. You can customize recording schedules to maximize storage and prioritize important events.
Footage retention depends on the size of the hard drive, number of cameras, resolution, and recording mode. On average, a 2TB NVR recording at 1080p can store about 2–4 weeks of footage. We also offer systems with larger drives or expandable storage.
Yes. Most of our cameras come equipped with IR (infrared) night vision, allowing clear black-and-white video in total darkness. We also offer color night vision cameras with low-light sensors and built-in LED lighting for improved nighttime visibility.
Yes. Our systems support real-time motion alerts with push notifications, snapshots, and direct access to recorded video. You can customize sensitivity, motion zones, and schedules to reduce false alerts.
We provide a wide range of surveillance solutions, including IP (network-based), HD analog, wireless, and hybrid systems. Our packages include high-resolution cameras (1080p, 4MP, 4K), NVRs or DVRs, remote access capabilities, and professional-grade storage options. All systems are customized to meet the unique needs of homes, businesses, and multi-unit buildings.
IP cameras transmit video over a network and offer superior image quality, smart features (like face detection), and easier scalability. Analog cameras are cost-effective and compatible with traditional DVR systems but offer lower resolution and limited features. We can help you choose the right technology based on your budget and security goals.
No monthly fees are required for local video storage and mobile access. Optional services such as cloud storage, extended warranties, or professional monitoring may carry monthly fees, which we clearly outline during the estimate process.
We prioritize security. All remote access is encrypted, and we configure secure passwords and user permissions. We also offer guidance on setting up your network router and firewall to ensure your video system is protected from unauthorized access.
Internet is not required for recording or local viewing. However, an internet connection is needed to enable remote viewing, mobile alerts, and firmware updates. We can install systems that function independently if internet is not available.
Yes. We offer one-time service visits as well as ongoing maintenance plans. Our support team is available to assist with system updates, troubleshooting, camera cleanings, and hardware replacements.
In most cases, we can schedule installations within 3 to 5 business days of your estimate approval. For urgent requests or special projects, we also offer expedited service when available.
Simply call us at 718-USA-CCTV, fill out our contact form online, or request a free on-site evaluation. One of our security specialists will design a customized solution that fits your needs and budget—with no obligation.
Adress: 2892 Gerritsen Avenue Brooklyn, NY 11229
Working hours: Mon-Fri from 8 AM to 6 PM. Sat from 9AM to 4PM , Sunday is closed
Email: service@718usacctv.com
4Wires.com, Inc (DBA 718-USA-CCTV) is licensed company to engage in the business of installing, servicing, or maintain security and fire alarm systems. NYS DOS License # 12000266014
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